Malene Tidemann
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ABM B1: for a shipment from your country to GB, the following fields are mandatory: SEND VATno SEND EORIno RECV VATno RECV EORIno
This error triggers when you are trying to book a shipment to country code GB without filling the following fields in the booking:SEND address - VAT numberSEND address - EORI numberRECV address - V...
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DHP B1(handle) For Shipments to GB customs info is needed in the booking
To ship towards GB there are 2 service level times available: CONNECT and EUROPLUS. Both have their own requirements (No CONNECTRETURN available) CONNECT –> Single colli/Only GBAdditional reference...
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(340015) The declared value is missing.:
You are using the carrier DHL Express. When receiving the error: (340015) The declared value is missing.: the carrier signals that the value of the shipment is 0.00 or lower. Please check the value...
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(151) Shipper segment Shipment Id Mandatory Required error:
You are trying to book a shipment with DHL Express and using a costcenter that is not configured. This means that a non-configured account number is being used. Hence, the error DHL shows. To solve...
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(111) Error in parsing request XML:Error: Datatype error: In element 'TermsOfTrade' :...
(111) Error in parsing request XML:Error: Datatype error: In element 'TermsOfTrade' : Value '' must be one of [CFR, CIF, CIP, CPT, DAF, DAP, DAT, DDP, DDU, DEQ, DES, DVU, EXW, FAS, FCA, FOB, DPU]. ...
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BPO B1: The house number addition value [XXX] for the [RECV] address can not be longer than 8 characters
When you receive this error message, it means that the maximum number of characters has been surpassed. The error signifies that the length of the field 'house number addition' for the receiver can...
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BPO B1: The house number addition value [XXX] for the [INVC] address can not be longer than 8 characters
When you receive this error message, it means that the maximum number of characters has been surpassed. The error signifies that the length of the field 'house number addition' for the invoice cann...
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BPO B1: The house number value [XXX] for the [INVC] address can not be longer than 8 characters
When you receive this error message, this means that the maximum amount of characters has been surpassed. The error signifies that the length of the field 'house number' for the invoice cannot be l...
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How to check if a notification mail has been sent
Our GUI portal offers you the possibility to generate a report of your shipments.Link: https://my.transsmart.comUse the credentials you usually use to log-in to our platforms.Click the button 'Repo...
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Downloading a label from the portal
Should you need to download a shipment label (in .pdf format), for instance because there's an integration issue preventing you from printing normally, please follow these steps:1. log-in to my.tra...