Malene Tidemann
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(151) Shipper segment Shipment Id Mandatory Required error:
You are trying to book a shipment with DHL Express and using a costcenter that is not configured. This means that a non-configured account number is being used. Hence, the error DHL shows. To solve...
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(111) Error in parsing request XML:Error: Datatype error: In element 'TermsOfTrade' :...
(111) Error in parsing request XML:Error: Datatype error: In element 'TermsOfTrade' : Value '' must be one of [CFR, CIF, CIP, CPT, DAF, DAP, DAT, DDP, DDU, DEQ, DES, DVU, EXW, FAS, FCA, FOB, DPU]. ...
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BPO B1: The house number addition value [XXX] for the [RECV] address can not be longer than 8 characters
When you receive this error message, it means that the maximum number of characters has been surpassed. The error signifies that the length of the field 'house number addition' for the receiver can...
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BPO B1: The house number addition value [XXX] for the [INVC] address can not be longer than 8 characters
When you receive this error message, it means that the maximum number of characters has been surpassed. The error signifies that the length of the field 'house number addition' for the invoice cann...
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BPO B1: The house number value [XXX] for the [INVC] address can not be longer than 8 characters
When you receive this error message, this means that the maximum amount of characters has been surpassed. The error signifies that the length of the field 'house number' for the invoice cannot be l...
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How to check if a notification mail has been sent
Our GUI portal offers you the possibility to generate a report of your shipments.Link: https://my.transsmart.comUse the credentials you usually use to log-in to our platforms.Click the button 'Repo...
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Downloading a label from the portal
Should you need to download a shipment label (in .pdf format), for instance because there's an integration issue preventing you from printing normally, please follow these steps:1. log-in to my.tra...
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SmartPrint: Cannot find printer with name 'Default'
In the MyTranssmart dashboard, you'll need SmartPrint to print. For installation and configuation please check the following solution: Installing the SmartPrint ClientYou get an error that the prin...
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SmartPrint: FAQ's
Can I print to a network printer?SmartPrint works with network printers; please note that all printing still happens through a running instance of the SmartPrint Client. Therefore, your network pri...
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SmartPrint: I'm running SmartPrint as a Windows Service. Why are my default printer settings not taking effect?
I'm running SmartPrint as a Windows Service. Why are my default printer settings not taking effect? When installed as a Windows Service, SmartPrint runs as the LocalSystem account, so it uses the p...