Malene Tidemann
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[originalCarrier: "TS13: There is no carrier selected for this shipment. Please make sure this is according to the Transsmart carriercode."]
This error message appears because you have not selected a carrier for your shipment. It is also possible you have selected a carrier but have regrettably entered the wrong carriercode belonging to...
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[TS15: Invalid service level time code [value] for carrier [carriercode]]
This error message means that an incorrect or unknown combination of carrier and service level is booked. Check whether you have made a spelling mistake in the service level Check whether the serv...
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TS16: Invalid service level other code [value SL other] for carrier [value carrier]
You are trying to book a shipment with a service level other that is not available for the chosen carriercode. When you adjust the shipment by booking a service level other that is available, the b...
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TS17: The package information is incomplete. Check if the shipment contains at least one package and all related values. // [colloList: "TS17: The package information is incomplete. Check if the shipment contains at least one package and al
This error message will show when you do not enter correct data for your shipment under Shipmentlines/Pakketinformatie. Add a package type through your source system/ERP program/WMS or in our porta...
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[TS22: Our business rule lookup didn't find any results.]
This error message means you're trying to book a carrier and servicelevel combination that is not known at Transsmart. In the backend we have configured all possible combinations of carriers, serv...
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TS21: Our business rule lookup found multiple results.
This error message appears because in the Transsmart business rule logic multiple results are found. Business rules are generally implemented in accordance with the customer. Making changes to thes...
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TS27: Multiple zones found
Zones are configured in the backend of Transsmart regarding your contract with the carrier. When you get the error message [TS27: Multiple zones found. ] this means that for this specific shipment ...
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[ERROR]: No zone found. Please check that no country code is placed before the zipcode and that the service is included in your carrier contract for this destination
(previously [TS28: No zone found])This concerns an error message related to address data. Check the following: Is there a country code present before the zip code? Remove this land code and only a...
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TS37: It's not allowed to change a shipment with status XXX
When you get the error message [TS37: It's not allowed to change a shipment with status XXX] this means that you are not allowed to make any adjustments to the existing shipment. Below you find an ...
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TS45: Weight agreements with the carrier are not fully configured.
This error messages has to do with the configured volume and/or load factor. Please check the following points: Is the sender the right address? Is the receiver the right address? And does this c...