Malene Tidemann
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BPO B1: The house number value [XXX] for the [INVC] address can not be longer than 8 characters
When you receive this error message, this means that the maximum amount of characters has been surpassed. The error signifies that the length of the field 'house number' for the invoice cannot be l...
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How to check if a notification mail has been sent
Our GUI portal offers you the possibility to generate a report of your shipments.Link: https://my.transsmart.comUse the credentials you usually use to log-in to our platforms.Click the button 'Repo...
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Downloading a label from the portal
Should you need to download a shipment label (in .pdf format), for instance because there's an integration issue preventing you from printing normally, please follow these steps:1. log-in to my.tra...
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SmartPrint: Cannot find printer with name 'Default'
In the MyTranssmart dashboard, you'll need SmartPrint to print. For installation and configuation please check the following solution: Installing the SmartPrint ClientYou get an error that the prin...
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SmartPrint: FAQ's
Can I print to a network printer?SmartPrint works with network printers; please note that all printing still happens through a running instance of the SmartPrint Client. Therefore, your network pri...
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SmartPrint: I'm running SmartPrint as a Windows Service. Why are my default printer settings not taking effect?
I'm running SmartPrint as a Windows Service. Why are my default printer settings not taking effect? When installed as a Windows Service, SmartPrint runs as the LocalSystem account, so it uses the p...
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SmartPrint: Error Resolving timed out after 7111 milliseconds (or similar)
When trying to log in, I'm getting an error of the form Resolving timed out after 7111 milliseconds (or similar). What do I do? Select Network settings on the login screen and change the HTTP lib...
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SmartPrint: what is my account information?
I'm using SmartPrint but I don't know what my account information is. How do I check? When working with SmartPrint you can log in with the same credentials as the login to the Transsmart Dashboard....
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SmartPrint: TS50001 Error with SmartPrint when installed as a service / Use a different port
This problem can occur when you have installed the print service for the user acceptance environment and this is running on the same port. Because of this the print service for the production envir...
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Installation, restart and calibration of a ZEBRA printer
When you make use of a ZEBRA printer it may occur that the settings of this printer are not correct (anymore), where after the label is not or not entirely printed. Please make sure you only print ...